So THAT's Chicagoans' Biggest Complaint?
If you need snow shoveled in your neighborhood, a pothole filled, or rats cleared in your alley, you call 311. Since 1999, Chicagoans have been able to call 311 for non-emergency complaints and requests, and they’ve been calling. Chicagoans dial 311 more often per capita than any other major city. While some of the reasons people call aren’t surprising, Axios Chicago’s Monica Eng says 311 operators can be like residents’ own Google — you can call about anything from how to track a flight to how to buy a home. Monica crunched the numbers and she shares what Chicagoans complain about most.
Axios Chicago's story about 311
There’s still time to tell us about the last normal thing you did in 2020 before COVID shutdowns. Leave us a voicemail at (773) 780-0246. Remember to tell us your name and neighborhood!
Follow us on Twitter: @CityCastChicago
Sign up for our newsletter: chicago.citycast.fm
Subscribe To Our Newsletter
Stay connected to City Cast Chicago and get ready to join the local conversation.
Latest Episodes
How Chicago Latinos Are Changing Neighborhoods
Little Village was once known as the city's largest Latino neighborhood, but a new report found Belmont Cragin now has the largest Latino...
Art Institute Returns Nazi-Looted Painting. Plus, Fourth Shedd Beluga Dies
The Art Institute of Chicago is returning a 113-year-old painting to the family of its original owner after an investigation revealed it...
Why Are There Sukkahs in North Lawndale? Plus, Chicago’s Queer-Affirming Churches
Contributors Anna DeShawn and Adora Namigadde join us with picks from the Chicago Underground and International Film Festivals. Plus, we...
Are Illinois’ County Jails in Crisis? Plus, Big Changes at MSI
Following a historic number of deaths in 2023, growing concerns over standards violations, and an investigation into ongoing unreporting,...
Where Are the Flock Cameras? Plus, Circus on the River
Today we’re talking about the rise of Flock automatic license plate reading cameras on college campuses, including at the University of I...
More Chicagoans Can’t Afford Food. Plus, Fall Storefront Theater
This year, Chicagoans have seen more grocery stores close on the South and West Sides, SNAP benefits stripped from tens of thousands of h...
Who Owns the Word 'Dope'? Plus, Chicago's Divviest Summer Ever
Today we’re talking about a local historian’s fascinating copyright battle, the rise of microcinemas and film clubs, and the ‘Divvyficati...
Who’s Building Guerrilla Bus Benches in Ukrainian Village? Plus, Fall in the Air
A neighborhood group is building bus benches in Ukrainian Village. But will the city remove the unauthorized infrastructure? Executive pr...
Who’s All Running For Mayor? Plus, Live From Printers Row
Mayor Brandon Johnson has officially announced his campaign for a second term in office. He enters alongside more than a dozen challenger...
City Expands Free Narcan. Plus, Best of Open House Chicago
Chicago’s Department of Public Health has worked diligently in recent years to expand access to free Naloxone/Narcan, the opioid overdose...